SHIPPING:

We can ship to any address in the United States. Orders generally ship same day if they are received prior to 3pm EST. Orders received on weekends and holidays will ship the following business day. 

Standard: USPS First Class mail is free with all orders. USPS First Class mail orders generally arrive within 3-5 business days.

Priority: USPS Priority Mail orders generally arrive within 2-3 business days.

Priority Express: USPS Priority Mail express is an overnight delivery option.   

When you place an order you will receive an order confirmation via email followed by an automated shipping confirmation email which will include tracking information. Shipping confirmation emails will arrive 1-2 business days following your order. 

Gilbert & Evans is not responsible for any packages lost or stolen follow confirmed delivery. 

RETURNS AND EXCHANGES:

You may return most new unworn items within 30 days of delivery for a full refund. Any shipping charges paid at the time of order will not be refunded unless the item was received defective or an incorrect item was shipped. The refund will be made to the original form of payment. If the original form of payment is no longer valid a store credit will be issued.  

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item please send an email to: info@shopgilbertandevans.com with the subject "Return Request" and include the following:

Order Number: __________

Customer Name: ________

Return Reason: _________

Once we approve the return you will receive a prepaid return label. 

To exchange an item for a new size please email us at info@shopgilbertandevans.com with a subject of "Exchange" and include the following: 

Order Number: __________

Customer Name: ________

New Size or Color: _______

Currently we are only able accept exchanges for the same item in a new size or color. If you need to exchange an item for a different item please fill out a return request and process a new order.